Redeeming a Flightgift can be done on our booking engine. There you can search for all available flights to your desired destination. If you've found the one you like, you simply proceed with the steps indicated. At the checkout, you will be asked to enter your Flightgift code, alongside your payment details (if necessary) and you're done!

In this case, you can keep the remainder towards another booking.

In this case, you can pay the additional costs at the checkout using a payment method of your choice.

No, you can simply make a booking with your Flightgift immediately via our booking engine.

No, you can only redeem your Flightgift for a flight booking made via our booking engine.

If you have questions about your booking, please send us an email with your booking details. Our support team will contact you as soon as possible to help you with your confirmation.

As soon as you have completed the booking process, a confirmation page with your booking details will appear. A confirmation email with all of your booking details will also be sent to the email address you provide.

Customer initiated flight cancellations generally lead to only a minor refund or no refund at all. If you wish to cancel your reservation, please send us an email with your booking details. Note that an admin fee applies for cancellation/change requests and it varies depending on the airline policy.

Airline initiated flight cancellations generally lead to a full refund of the ticket price. If your flight is cancelled please contact the Flightgift Support Team. Please note that any refund procedure can take up to 30 days from the moment that the flight has been cancelled. All refunds are loaded on the gift card that was used to make the booking.

Flight modifications can either be made on the airline website directly by the passenger or, if direct amendments on the airline website are not possible, through the Flightgift Support Team.

In the case of a no-show (i.e. remaining absent from the booked flight), there will be no refund.